Our Process
Find Out How Our Process Can Help You
Expert planning. Thoughtful engineering. Passionate construction. All of these things are needed to help deliver the best experience to all of our customers. Whether it's being guided through our showroom by a dedicated salesperson, you welcoming one of our technicians into your home for an in-person consultation, or carefully planning, engineering, and construction of your custom smart home solution, we take pride in providing the best service possible. From start to finish, you can expect nothing but an exceptional experience.
Consultation
We have consultants available to visit your home to evaluate your proposed entertainment area and to make recommendations on home entertainment products and/or custom installation solutions. Call or visit us to setup your in-home consultation. We will work with you to come up with a date and time that works with your busy schedule. We want your input so that we can come up with a custom installation that fits your needs, lifestyle and budget.
System Design & Engineering
We will go to work designing technology systems for your home or business that address your needs and do so within budget. We create a comprehensive design that includes a scope of work, detailed proposal, rough-in plan, and other schematics needed. Through this process, we are often collaborating with your builder and other trades to ensure the design incorporates the latest information and to give the other trades anything they require to complete their work as well.
Lighting Design
With our lighting design services, we take a collaborative approach, working with our clients and the build team to ensure we’re creating a thoughtful space that is warm and inviting. We will select fixtures and determine a layout that enhances the natural beauty of your home. Our design work is done in tandem with our lighting control plan, so everything works seamlessly together to help ensure a great experience.
Project Management
When implementing technology in a home or business there are a lot of moving parts as we coordinate multiple subsystems and roll them into one whole-home or business system that is easy to use. This includes collaborating with your build team, scheduling the phases of your installation appropriately, being flexible and agile when the conditions at the jobsite changes, and ensuring our technical team has everything they need. This is the role of our project management team—get it done on time and on budget.
Installation
A defined scope, a thoughtful design, documentation — none of these things create that wow moment in your new smart home or business without the wonderful work of our installation team. Our technicians have years of technical training, installation and troubleshooting experience. Years spent honing their craft, attention to detail, and a commitment to flawless execution is what allows us to deliver on best in class systems for our clients.
Service & Support
With technology changing so rapidly, it’s important to choose a provider that can not only help you with effectively identifying your needs today, but a provider that will also be there to offer exceptional service and support for the life of your purchase. Our team values your business and will be here to help answer any questions that you have about your new system or to recommend upgrades as technology changes to your existing setup. Count on us to be your technology experts!
Programming
Making sophisticated technology easy to use and simple for any user requires advanced work on the back end. Control systems bring together sub-systems such as audio/video, media, lighting, and more. Each system speaks a different language, but our programmers translate everything together so it speaks one language and can be controlled easily. Even with great equipment, the programming ultimately determines the intuitive operation. Our programmers balance the technical know-how with the human element so it's easy to use.
Plan Your Next Project
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